Changes

== Technical Support ==Please post all technical issues in the [http://entgaming.net/forum/viewforum.php?f=11 Technical Support] section. Be it bot, forum, wiki, or any other tech related issue. Use CTRL+F to search this page.  ==<div class="column clearfix"><div classTransferring and resetting statistics ="col==Please go to the [http://entgaming.net/link/stats.php stats manager tool] to transfer or reset your statistics instead of posting here. Transfers/resets are immediate and non-md-12">reversible. You are only able to transfer stats, at most, once every seven days. Regarding stats merges, the staff will only merge your accounts if you can validate both on the forum and only under certain conditions.  

<table class="table">=== When I join a game, it says that the game could not be found. ====Try refreshing the game list and joining again. Additionally, it may be because of a very short IP ban (especially if you just left a game), so try waiting a minute and then joining. Do not spam join or you may be banned automatically by the bot for longer or even banned by Battle.net's anti-flood system. If it delays several seconds and then says game could not be found, that means there is a problem with your connection to the server. The server is neither accepting nor rejecting your connection. Typically, this is caused by firewalls running on your computer or your router. Make sure outbound firewalls are either disabled or set to allow Warcraft III to connect to ports 6001-8000 (we use 6001-6200 for hosting, and 7000-7200 for [[EntGaming:GProxyVarlock]] reconnects).

<tr class="warning-light"><td>'''When === I join hosted a game, it says that with the game could not be found[http://wiki.'''</td><entgaming.net/tr><tr classindex.php?title="active-light"><td>Try refreshing the game list and joining again. AdditionallyEntGaming:HostGuide public hosting system], and it may said that it should be because of a very short IP ban (especially hosted, but I can't join. ====This will happen if you just left host a game), so try waiting a minute and then joiningbut the gamename is taken. Do not spam join or If you may be banned automatically by "''/whois''" the bot for longer or even banned by Battle.net's anti-flood system. If that it delays several seconds and then says your game could was hosted on and it is not be foundin any game, that means there is a problem then try hosting again with your connection to the servera different game name. The server is neither accepting nor rejecting your connection. TypicallyNote, this is caused that the game name may be taken by firewalls running a different host on a realm other than your computer or your router. Make sure outbound firewalls are either disabled or set to allow Warcraft III to connect to ports 6001-8000 (we use 6001-6200 for hosting, and 7000-7200 for [[EntGaming:GProxyVarlock]] reconnects).</td></tr>own!

<tr class="warning-light"><td>'''=== When I hosted join a game that I hosted, I get kicked instantly or after downloading the map. ====This may be caused by issues with the map, then try a different map. If you are kicked instantly it may also be because of a ban, in that case you can see a list of bans either [http://entgaming.net/link/amibanned.php here] or [http://entgaming.net/openstats/bans/ there]. To appeal your ban, follow this [http://wiki.entgaming.net/index.php?title=EntGaming:HostGuide public hosting systemUnban guide], and it said that it should be hosted, but I can't join.'''</td></tr><tr class="active-light"><td>This will happen if you host a game but the gamename is taken. If you "''/whois''" the bot that it says your game was hosted on and it is not in any game, then try hosting again with a different game name. Note, that the game name may be taken by a different host on a realm other than your own!</td></tr>

<tr class="warning-light"><td>'''When === My Internet is unstable and I join a game that I hostedoften get dropped, what should I get kicked after downloading the map or instantly.'''</td></tr>do? ====<tr class="active-light"><td>This may be caused by issues with the map, then You should try a different map. If you are kicked instantly it may also be because of a ban, in that case you can see a list of bans either using [http[EntGaming://entgaming.net/link/amibanned.php hereEconnect] or ], [http[EntGaming://entgaming.net/openstats/bans/ thereGProxyVarlock]. To appeal your ban, follow this ] or [[http://wiki.entgaming.net/index.php?title=EntGaming:Unban guideGProxyGui]].</td></tr>

<tr class==== I tried to join the Clan ENT channel but it says that the channel is restricted. ====At the time of this post, the channel was being flooded by bots so we restricted it. You will soon (if not already) be able to host games by whispering "warning-light"><td>''ClanEnterprise'My Internet is unstable and I often get dropped, what should I do?'''</td></tr><tr class="active-light">on any realm (<tdcode>You should try using [[EntGaming:Econnect]], [[EntGaming:GProxyVarlock]] or [[EntGaming:GProxyGui]].</td>w ClanEnterprise !help</trcode>).

<tr class="warning-light"><td>'''=== I tried to am disconnected at the start of the game. ====There are several possibilities for this. First, if you noticed players that seemed like bots join the Clan ENT channel but game, it says is very likely that those players are bots and are causing you to disconnect. Please report the channel is restrictedincident in the [http://entgaming.'''<net/td><forum/tr><tr classviewforum.php?f="active-light"><td>At 11 technical suppport] section. Additionally, the map you are hosting may be configured incorrectly. In that case report the map in the tech section as well. This could only be the cause if every time of this post, you host the channel was being flooded by bots map you disconnect at the beginning, so we restricted try hosting the map again before reporting it. You will soon (if could also have desynchronized or simply lost the connection, so make sure you did not already) be able to host games by whispering "''Clanalso disconnect from battle.Enterprise''" on any realm (<code>/w Clannet and ask other players if you desynchronized.Enterprise !help</code>).</td></tr>

<tr class="warning-light"><td>'''I am disconnected at the start of the game.'''</td></tr><tr class="active-light"><td>There are several possibilities for this. First, if you noticed players that seemed like bots join the game, it is very likely that those players are bots and are causing you to disconnect. Please report the incident in the [http://entgaming.net/forum/viewforum.php?f=11 technical suppport] section. Additionally, the map you are hosting may be configured incorrectly. In that case report the map in the tech section as well. This could only be the cause if every time you host the map you disconnect at the beginning, so try hosting the map again before reporting it. You could also have desynchronized or simply lost the connection, so make sure you did not also disconnect from battle.net and ask other players if you desynchronized.</td></tr><tr class="warning-light"><td>'''Having issues staying connected to Warcraft 3?'''</td></tr>====<tr class="active-light"><td>Check out [http://us.battle.net/support/en/article/frequent-disconnects Blizzard's tips] on how to fix it for Windows and Mac.</td></tr><tr class="warning-light"><td>'''I registered an account but did not get an activation email.'''</td></tr><tr class="active-light"><td>Check your spam and junk folders to make sure the email did not go there. If you still can not find it, [[EntGaming:Contact]] us and we'll manually activate your account or send you another activation email.</td></tr>

<tr class="warning-light"><td>'''Why are my DotA stats === I registered an account but did not being saved in games I host?'''</td></tr>get an activation email. ====<tr class="active-light"><td>Stats are only recorded for auto-hosted games. Privately hosted games may have gameplay that is different from normal games Check your spam and makes stats difficult junk folders to trackmake sure the email did not go there. For example, games may be between friends or just for fun where players are If you still can not trying their best. Additionallyfind it, stats in privately hosted games presents the possibility of abusing the system to improve one's record[http://wiki.entgaming.<net/td></tr><tr classindex.php?title="warning-light"><td>'''We all desynced from the game EntGaming:Communication contact] us and lost elo. Can you remove the game from my stats?we'''</td></tr><tr class="active-light"><td>No, ENT does not adjust single games ll manually activate your account or moresend you another activation email. We only wipe, merge or transfer stats on request in the tech section.<td></td></tr></table></div>

=== Transferring and resetting statistics = Why are my DotA stats not being saved in games I host? ====Please go to the [http://entgamingStats are only recorded for auto-hosted games.net/link/Privately hosted games may have gameplay that is different from normal games and makes stats.php stats manager tool] difficult to transfer or reset your statistics instead of posting heretrack. Transfers/resets For example, games may be between friends or just for fun where players are immediate and non-reversiblenot trying their best. You are only able to transfer statsAdditionally, at most, once every seven daysstats in privately hosted games presents the possibility of abusing the system to improve one's record.

Regarding ==== We all desynced from the game and lost ELO. ====We only wipe, merge or transfer stats mergesper request in the tech section on a regular basis. However, if we announce global technical issues for the staff ENT network in the news section, you are eligible for ELO restoration requests. ==== Need help using the FCD or detecting maphack? ====Read the [[EntGaming:DetectMaphack]] for more information. If you still need help, [http://wiki.entgaming.net/index.php?title=EntGaming:Communication contact] us or post in the [http://entgaming.net/forum/viewforum.php?f=13 General Discussion] section. ==== Desyncs after playing Castle Fight? ====If you are playing Castle Fight and then join a different map, you will only merge disconnect via desync. That happens because the CF maps alters your accounts if Warcraft 3 files which have to be "reloaded". Restart your Warcraft 3 every time you can validate both plan to play a different map than CF. ==== Patch 1.27: msvcr120.dll missing ====Download the proper file for your operating system on Microsoft's [https://www.microsoft.com/en-us/download/details.aspx?id=40784 official site]. If you are not sure which one you need, you may download all. Do not forget to restart your PC to ensure the forum installation is complete. ==== Patch 1.27: No CD Error ====Download the [http://us.battle.net/download/getLegacy?product=WAR3&locale=en-GB&os=win ROC] and only under certain conditions[http://us.<battle.net/div>download/getLegacy?product=W3XP&locale=en-US&os=win TFT] installers, enter your CD-key and play without a CD. ==== Patch 1.27: GProxy Varlock ====After updating the Warcraft 3 client, copy the war3.exe, game.dll and storm.dll files in the gproxy folder and update the gproxy config file. war3version = 27 & loader_offset = 4549532 ==== Patch 1.27: Screenshot ====For windows 7 or 8 users, to make a screenshot using print screen function you must be in window mode (for most users) or else it will not work. Hopefully blizzard can fix this. [[Category:Guides]][[Category:Info]]